Then What? Healthwatch Lewisham launches local inquiry into discharge processes

At Healthwatch Lewisham we ask people to share their experiences about health and social care services. Currently we are focusing on people’s experiences of leaving hospital or a community care service; we call this the discharge process. We would like to gather feedback from as many people as possible to understand what works and what doesn’t in the discharge process.
 
If you have an experience that you could tell us about or know or work with someone who does please take a few minutes to complete this important online survey. We can provide paper copies wherever needed.
The survey is anonymous and we will not publish any information to identify you. The combined findings will be shared with managers and commissioners of health and care services in order to improve services in Lewisham. Our findings will contribute towards a national inquiry being run by Healthwatch England who are carrying out a national inquiry into unsafe discharge processes.
 
If you would prefer to write to us, would like to request a paper copy or prefer to tell your experience over the phone or face-to-face please email info@healthwatchlewisham.co.uk or call our office on 0207 998 7796.

The Deadline for completing the survey is Wednesday the 9th of July. 
Click here to go to the Survey
 

Your Voice Counts Event – Healthwatch Lewisham

Come and tell us what works well and what needs to improve

Tuesday 3 June, 6 – 8pm

Civic Suite Lewisham Town Hall, Catford, SE6 4RU

6.00        Welcome and Introductions

 6.15        Care data, What is it? Can you opt-out, opt in or consent? What do you think is right? Robin Burgess, NHS England

 6.45        Your views on Mental Health Services in Lewisham, Healthwatch Team

 7.30        Health & Wellbeing Board Update

 8.00      Close

An Event and a Half!

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The Community Connections launch aimed to increase awareness of this innovative voluntary consortia led project which aims to support Lewisham residents to increase their health and well-being using community based solutions.

The project launch was an opportunity to highlight the successes achieved so far. For example, MT had was socially isolated due to health issues that forced her to leave her job. Our facilitators who work with clients supported MT to access activities and increase her social interaction with the community.

“Your professional support is so valuable, it is allowing me to be more confident and to look forward to doing activities.”
M T – Client

With feedback like this – we had to share!

Attendees came from all over Lewisham and the surrounding areas to find out more about the project, its clients and how Community Connections could support them.
Our keynote speaker, Professor Marjorie Mayo from Goldsmiths, University of London shared her experiences of “Integration and Citizenship” projects in Lewisham and how inspired she was by the potential of Community Connections to reduce unmet needs and increase individual participation.

Jacky Bourke-White, the CEO of Age UK Lewisham and Southwark and Tom Nixon, Project Worker from Voluntary Centre Lewisham were other important speakers. We also heard from one of the organisations that has benefited from working with one of our Community Development Workers (to read more about this piece of work click here)

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A special thank you goes to our client speakers; Glory and Chris. They shared with the audience how Community Connections has allowed them to meet new people, share their interests and skills and grow in confidence. Their input was one of the highlights of the day.

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There were a number of organisations who ran stalls at the launch:
Communites that Care Lewisham which includes:
Access Lewisham
Heart n Soul
Meet me at the Albany
Rushey Green Time
Sydenham Garden
Their website is: http://lewishamctc.co.uk/index.php

There were also stalls from the Lewisham Direct Payment Team and Healthwatch Lewisham. Their website links are below:

Direct Payment Team:  http://www.lewishammylifemychoice.org.uk/
Healthwatch Lewisham:  www.healthwatchlewisham.co.uk

There were also workshops around key issues that affect the project and voluntary organisations in Lewisham. The areas covered were:

  •  How can we reach vulnerable adults in the community?
  •  How to increase volunteering and volunteering opportunities
  •  Developing sustainable community transport links for Lewisham

You can still join these discussions online by clicking here:

If you would like to find out how you or your organisation could get involved with Community Connections get in touch using the ‘Contact’ tab above.

Post by Noreen