Community Facilitators work one-to-one with vulnerable adults in Lewisham to access community groups and services. Clients are referred to Community Connections in a number of ways, including GPs, social care services, community groups and self-referrals.
We surveyed 421 clients from April to September 2017, and found the following:
- 61% of clients had multiple health issues
- 36% of clients were experiencing mental health difficulties
- 29% of clients had a long-term health condition
- 58% of clients had mobility impairments or limitations
In terms of the work Community Facilitators did with clients, 94% requested support accessing social groups, which covers a broad array of activities and supports for the general population as well as specific groups (eg LGBT, older people). This was the most common way Facilitators addressed social isolation.
18% of clients requested befriending and 24% needed accessible transportation to access the community. These are two of the most over-subscribed services across the borough. 16% wanted help in their home, such as domestic help or a Social Care assessment of their house, and 27% needed further practical support in their daily lives. 22% of clients were linked to health services such as drug/ alcohol support, counselling or hand/ foot care. 21% of clients were in need of economic support services, such as food banks or debt advice.